Communication plan
Agree on contact details and preferred communication channel.

We aim to share clear and timely updates about key stages of your international move, including planning, packing, loading, shipment and delivery.
International moves involve several parties and milestones. A clear communication plan helps customers understand the current stage, expected next steps and any information or action needed from them.
We can define the scope together based on your needs and route. It helps to review the points below before requesting a quote.
Update frequency and available tracking information depend on the route, carrier and service scope. Live GPS tracking is not implied unless expressly included in the agreement.
From your first details to the moving plan, the process is clarified according to your needs.
Agree on contact details and preferred communication channel.
Share updates as key stages are completed.
Explain any documents or decisions needed from the customer.
Share arrival and delivery coordination information.